Privacy Policy

Privacy Policy for byAçores

Sybo (the owner and responsible party for the byAçores brand) is committed to respecting the privacy and confidentiality of the personal data provided to us. This document contains information about how such data is processed in accordance with the General Data Protection Regulation (GDPR). We have adopted administrative and technological measures to comply with the new GDPR.

Where is personal data collected?

Sybo actively collects personal data through its website at www.byacores.com.

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What is the purpose of collecting personal data?

Personal data is collected for the use of the members’ area (user registration), contact forms, and subscription to newsletters, with the explicit consent of their owners, thus allowing Sybo to provide access to the private members’ area, inform them about our services, projects, and other useful information via email, as well as maintain contact with them over time as long as it is of mutual interest.

Why is personal data collected?

All information collected by Sybo is for its exclusive use. Sybo is committed to not selling, exchanging, renting, or sharing this information with third parties without the user’s consent, except where required by court order.

The information collected is organized internally in a database duly regulated by the National Data Protection Commission (CNPD) and may be used for:

  • Improving our services and products;
  • Enhancing consumer support services;
  • Sending periodic information that may be of interest to users;
  • Improving the content of our website. Access to the website is in no way conditioned on subscribing to the newsletter or on the collection of personal data.

Subscription to the newsletter is contingent upon confirmation via an email sent to the user after the request is made, as a way to confirm that the request was indeed made by them. Each newsletter sent collects metrics that identify which subscribers opened it (through an invisible pixel) and clicked on any links contained in the message they received.

How is personal data processed?

Data is collected directly by Sybo and processed for sending information via email as described above. The data is treated confidentially, stored in a database with restricted access for employees who need it for the intended purposes.

How is personal data collected?

Personal data is collected through the Sybo website and email addresses. In the case of the website, this collection occurs directly (through the completion of forms where data is requested) and indirectly (through the recording of actions taken by site visitors that are essentially anonymous but may allow for identification in some cases). Indirect collection includes electronic communication protocols, cookies, embedded addresses, transparent pixels, other widgets, or geolocation data.

What level of IT security is applied to personal data?

We employ physical, technological, and administrative security measures to protect information. Data collected through the byAçores website is transmitted via the Internet under a secure SSL protocol. This type of communication is not inviolable but currently adheres to the best practices in the market. Additionally, the data is stored in databases managed by Sybo in an encrypted manner, and periodic backups are conducted to minimize the likelihood of data loss in case of a storage system failure.

What happens if there is a security breach?

If a security breach occurs that results in unauthorized access by third parties to your personal data, we will inform you via email.

How can I know what personal data is being processed?

To find out what personal data we are processing, simply send us an email request at geral@byacores.com.

How can I request the update or removal of my personal data?

To update or remove your personal data, simply send us an email request at geral@byacores.com.

How can I request that my personal data no longer be processed?

To withdraw your consent for the processing of your data, simply send us an email request at geral@byacores.com.

Under what circumstances can I not revoke my consent for data processing?

You can withdraw your consent at any time; however, this does not invalidate the legality of the processing carried out up to that point. Additionally, the processing of your data may be necessary for the execution of a service contract or other obligations under which Sybo is bound.

What other data may be collected?

The byAçores website uses cookies to ensure a better user experience, as well as third-party cookies, such as those from Google and Facebook, for traffic measurement and analysis. These cookies may store information that allows for the identification of a website visitor. Visitors can configure their internet browser to refuse cookies if they wish. Additionally, server logs may record visitor information such as browser, operating system, device including brand, model, and version, visit origin (referrer), date/time of access, IP address, Internet service provider, and geographical access zone. This information is used for statistical purposes and to improve the user experience on the site.

Are sensitive personal data being collected and processed?

Sybo actively does not promote the collection of any personal data that may be considered sensitive. However, it is possible that we may receive such data by email, and they will be treated confidentially and only for as long as necessary for their intended purpose.

Will my data be shared with third parties?

Data may be shared with third parties, namely infrastructure providers (server/web hosting service and email) or other suppliers related to services that we may be contracted for and for the execution of contracted services. Additionally, data may be shared with third parties in the event of a specific partnership that Sybo may develop with another market operator. In such cases, all data subjects will be duly informed, and they will be given the opportunity to oppose such sharing. Data may also be shared with judicial, tax, and regulatory authorities to comply with legal obligations.

Are personal data from minors also collected?

All data collection is not aimed at minors, especially since the type of content disseminated is primarily relevant to adults. If you suspect that we have collected data from anyone under 18, please contact us via email at geral@byacores.com.

What happens to personal data transmitted in the context of contact or proposal requests to byAçores?

Those interested in obtaining information about byAçores, our services, or even service proposals may share personal data through the website or email. This data will be used exclusively for the processes to which it pertains.

What happens to personal data transmitted through byAçores’ social media presence?

Data will be used exclusively for the processes to which it pertains, namely to provide clarification and information regarding inquiries directed to us.

What is the retention period for personal data?

Statistical data is retained in such a way that does not allow for the identification of the respective holder after the second year. Regarding data from newsletter subscribers, since this is a subscription associated with the periodic sending of information.

Does this privacy policy change?

Yes, as legislation and technology evolve, it is possible that the privacy policy in force at Sybo may be altered. All changes will be reflected in this document available online.

Do you have any questions about this privacy policy?

For inquiries, please contact us via email at geral@byacores.com.

Information about the Data Controller

Sybo Lda, Rua Almirante Cândido dos Reis, 61 – 3800-098 Aveiro – Portugal. This privacy policy aims to comply with the provisions of Regulation No. 2016/679 of the European Parliament and the Council of April 27, 2016.

Last updated: 18-Jan-2022.


The Advertisements

Like other websites, we collect and use information contained in advertisements. The information in advertisements includes your IP address (Internet Protocol), your ISP (Internet Service Provider, such as Meo, Vodafone, NOS, or others), the browser you used when visiting our website (such as Google Chrome or Firefox), the duration of your visit, and which pages you visited within our website.

DoubleClick Dart Cookie

Google, as a third-party vendor, uses cookies to display ads on our website;

With the DART cookie, Google can display ads based on the visits the reader has made to other websites on the Internet;

Users can disable the DART cookie by visiting the Google content network and ad privacy policy.

Cookies and Web Beacons

We use cookies to store information, such as your personal preferences when visiting our website. This may include a simple popup, or a link in various services we provide, such as forums.

Additionally, we also use third-party advertising on our website to support maintenance costs. Some of these advertisers may use technologies such as cookies and/or web beacons when advertising on our website, which will cause these advertisers (such as Google through Google AdSense) to also receive your personal information, such as IP address, your ISP, your browser, etc. This function is generally used for geo-targeting (showing ads from Lisbon only to readers from Lisbon, for example) or presenting targeted advertising to a certain type of user (such as showing restaurant ads to a user who regularly visits cooking sites, for example).

You have the power to turn off your cookies in your browser options or by making changes in antivirus program tools, such as Norton Internet Security. However, this may change how you interact with our website or other websites. This may affect or not allow you to log into programs, sites, or forums on our and other networks.

Links to Third Party Sites

byAçores has links to other sites, which we believe may contain useful information/tools for our visitors. Our privacy policy does not apply to third-party sites, so if you visit another site from ours, you should read their privacy policy.

We are not responsible for the privacy policy or content present on those sites.